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    Thomson Reuters Launches Customer Migration Service for Risk Management Software

    Risk & Regulation IT - Issue 3 - April 2009 Market Data Insight - Issue 85 - March 2009 Financial Markets Data Centres Cost $1.8 Billion Annually - TABB Report Reference Data Review - Issue 75 - April 2009


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    Firms target GP customer services

    A DoH spokesman said the scheme would focus on cost-effective ways of ameliorating the patient experience, such as ‘improving the way reception-ists greet people’. Dr Mike Warburton, England’s director for GP access leads the scheme, and hopes to


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    Traditional CRM vs. Social CRM

    Traditional customer relationship management’s strong suit has been improved operational effectiveness, easier access to data, and improved collaboration. Social media adds the dimension of connecting with potential customers. Connecting with potential


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    Concentrix CRM improves member engagement

    A Concentrix product story Concentrix has revealed how implementing its customer relationship management (CRM) system has helped British Gymnastics improve its knowledge and understanding of its members. Running 150-200 events a year and coaching members


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    Novel customer relations plan

    MUSCAT ? BankMuscat, the leading financial institution in the Sultanate of Oman, has drawn up a novel customer relations programme centred on its popular Al Mazyona savings scheme. Further extending the participatory role of customers and thereby


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    Looking at customer service through your patients’ eyes

    Surveying patients and placing incentive-driven ’secret shoppers’ can provide insight and motivation Ophthalmology Times Key Points Practice managers should use the interview as an opportunity to get to know the potential hire and determine whether he or


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    Microsoft and Intel Demonstrate New Levels of Power, Price and Performance With CRM Scalability B…

    Microsoft Receives A. Leon Higginbotham Award for Legal Diversity and Pro Bono E… Microsoft Unveils Bing Travel Microsoft Hardware Design Excellence Honored With Red Dot Awards Americans Want Insurers and Physicians to Use Technology to ?Coach?


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    Customer loyalty can save a store — sometimes

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